About us

Our vision for Our Health Hub

Our Health Hub offers a new, more responsive, holistic and innovative approach to primary care. 

We love the NHS (most of us contribute to it in some way) but recognise that it needs to be supplemented by other primary care services to give people access that fits with their busy lives.

Our Health Hub brings our patients, our community and our clinicians together as a family, with a shared passion for better health and well-being. 

We offer speedy access to consultations and the best possible treatment, with more time available with your clinician.  We offer a range of healthcare education sessions for the public and clinicians.

We want to get to know you as an individual and we want you to get to know us too. Together we can achieve our vision. We would love to know what you think about our vision and services; please let us know.

Who we are

Our Health Hub is a initiative of the Med-Co Group. The aim of the group is ‘to bring the right people together to make lives healthier’. We are committed to the principles of continuity of care in a supportive, personalised environment. 


Our Health Hub Team:

Lorraine Mercer – ManagerLorraine has many years experience of operational and office management working for local private healthcare providers and manages Our Health Hub.

Jayne Wadman – Receptionist. Jayne supports Lorraine as part-time receptionist and has many years experience working in private healthcare administration.

Dr Ehsan Rafiq – Medical Advisor. Dr Rafiq is Medical Director of Med-Co Secure Healthcare Services, a Partner in a modern NHS GP practice, a GP Trainer and Appraiser and an Advisor to the CQC.